Sometimes viruses can delete your data, or hide it from you. Data may also need
to be retrieved if you forget your password to Windows and we can even get back
deleted files from your machine. Unfortunately, we can never guarantee that
data will not be corrupted.
When
your hard disk has failed and stopped spinning, please note we would not be
able to perform hard drive recovery. It should also be
noted that we cannot retrieve software programs as Windows will not allow this
function.
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